We regard the privacy of those who use this website as very important. We have created this Privacy Policy to explain what personal information we collect about you and the purposes for which we may use such personal information.
By submitting personal information to us you consent to our collection and use of it as set out in this Privacy Policy.
Aunt Bessie's is a trading name, product name and registered trade mark of Aunt Bessie’s Limited, which is a company registered in England (number 03974460) whose registered office is at Aunt Bessie’s Limited, The Riverside Building, Livingstone Road, Hessle, East Yorkshire, HU13 0DZ, United Kingdom. Our address for correspondence is Aunt Bessie’s Limited, Layerthrope Road, Henry Boot Way, Priory Park East, Hull, HU4 7DY. We are the data controller under the United Kingdom's Data Protection Act 1998 in respect of the personal information to which this Privacy Policy applies. We have notified the Information Commissioner of our data processing activities: our Notification number is Z4746797. Our VAT number is 166860044.
We collect information from you if you choose to contact us with an enquiry, either using one of our forms on the website or by post, email or telephone. The information we collect includes your name, mobile telephone number, postal address and email address together with other information that you provide to enable us to respond to your enquiry. You warrant that any information you supply to us is accurate and up-to-date, that you will inform us if any such information requires updating and that if you submit information about or belonging to a third party you have that third party's permission to do so.
As well as dealing with your enquiries, we may use your personal information to provide you with details of our activities, promotions, the Aunt Bessie's Club, our products and changes to the website if when you submit your information you indicate that we may do so. If at any time you do not wish to receive this information please contact us with details of your request.
If you enter one of our competitions or prize draws on the website, we will only use the information you provide to us in accordance with the terms of this Privacy Policy and the applicable competition or prize draw rules.
Subject to the other terms of this Privacy Policy, we will only share personal information about you with third parties where we have your permission or where we are legally required to do so.
If you submit a recipe to us you are agreeing that, unless you tell us otherwise, we may publish the recipe on the website with details of your name and the town in which you live.
If you join the Aunt Bessie's Club we will use the information you supply to us to keep you up to date with offers and facilities for Club members. Some of those offers and facilities may involve the provision of goods or services by third parties to whom we will need to pass your information so that they can provide such goods and services.
If you wish to be able to print coupons from the Club members' area of the website you will need to provide certain information which we will use and disclose to third parties as necessary to operate the coupon scheme and to detect fraud or misuse. When you click on the relevant link to print a coupon you will be taken to a website which looks like the Aunt Bessie's website but which is in fact a separate website operated by Couponstar Limited ("Couponstar"). Couponstar's website has its own Terms of Use and Privacy Policy which you should read and which will apply in addition to the Terms of Use and Privacy Policy for the Aunt Bessie's website. Please see our Terms of Use for further information.
To obtain a copy of the personal information we hold about you please write to us at our correspondence address with details of your request. As soon as we are satisfied as to your identity we will send you a copy of all the personal information we hold about you which we are legally required to disclose. We may ask you to pay a fee, which we will ask for as soon as practicable following receipt of your request. Please contact us at the same address if you have any reason to believe that information we hold about you is inaccurate.
Cookies are small pieces of information sent by a web server (such as that used to run the website) to an individual's computer which are then stored on that computer's hard drive. We use cookies and similar tracking devices to identify when a visit from a user of your computer is made to the website, to keep track of your browsing patterns, to enable the website to operate properly and to help us to optimise the content of the website. Most browsers allow you to prevent cookies being stored on your computer: if you want to know how to do this please look at the Help menu on your browser. Please note that doing so may restrict your ability to use the website.
The website may contain links from time to time to other websites which are outside our control and are not covered by this Privacy Policy. If you access other websites using the links provided, the operators of those websites may collect personal information from you which will be used in accordance with their respective Privacy Policies which you should read. We are not liable for the practices of such third party website operators in respect of your personal information.
In accordance with the requirements of the Data Protection Act 1998 we keep secure records which contain personal information about you. No data transmitted via the Internet can be guaranteed to be completely secure during transmission: we cannot warrant the security of any information you transmit to us before we receive it. It is also possible that the information you provide to us will be temporarily transferred via a route outside the European Economic Area, where safeguards relating to the protection of personal information may not be as strict as in the European Economic Area, as it passes between you and us.
Please note that in accordance with our security procedures we may request proof of your identity before disclosing personal information to you.
We may amend this Privacy Policy from time to time. If we make any substantial changes to the way in which we use your personal information we will notify you by posting a notice on the website's homepage. You can view the current version of our Privacy Policy at any time by clicking on the Privacy Policy link on the website's homepage.